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FAQ

Is it possible to modify the commercial activity without renewing the license?

It is not possible to modify the activity, and it is possible to add a homogeneous activity.
FAQ

How is the site modified after changing the store's location?

The license cannot be transferred to another site, and you can cancel the license and apply for the service of issuing a new license.
FAQ

How can the license data be modified from an identity number to a commercial registration number with the same customer's name?

When requesting any procedure in the commercial license services, the license appears in the capacity of the applicant for myself, and a valid commercial record must be entered, then it is linked to the license instead of the national identity number through the Baladi platform automatically, and there is no need to open a report in this regard.
FAQ

How can I know the status of a sent application?

The system periodically sends text messages about the status of the application to the applicant, whereby he is notified of the status of the application and the details and data of processing or modifications, if available.
FAQ

What are the available channels for submitting a complaint?

1. Balady application.
2. Balady website.
3. Call Center 199040.
4. Social media channels.
5. WhatsApp (0548368888 – 0126149779).
FAQ

What are the steps to submit a complaint?

1. Login to the baladi app / baladi portal.
2. Choose the communications service, then select the type of communication.
3. Locate and confirm the communication.
4. Determine the appropriate classification (lighting - roads and sidewalks).
5. Enter the communication description.
6. Attach one or more photos showing the current situation.
7. Acknowledgment of the validity of the data and then sending the communication.
8. Receipt of a message with the communication number.
FAQ

What is required to quickly process a communication?

The availability of sufficient justifications that necessitate the submission of the communication, with the need for accuracy and validity of the data, especially the location of the communication, and the classification corresponding to the monitored case contributes to resolving deficiencies effectively and quickly.
FAQ

What does construction license mean?

It is a service that allows citizens to submit a request to issue a building permit and follow up on all application cases through the online portal of the Baladi platform, interact with the applicant via SMS at all stages of issuing the permit and print the permit electronically.
FAQ

How is a construction license issued to a government agency?

It is necessary to apply for the electronic municipal authorization and the authorization to the establishment number 700 of the government agency, and then apply by the delegate (delegate for a facility) to the establishment number 700 of the government agency and send the application to the engineering office and complete the application procedures.
FAQ

What are the stages of applying for the service of issuing a building permit?

In the event that there is a cadastral decision sourced from my country, the application is made on Baladi Services > Construction Permits Services > Issuing a Building Permit Service > Selecting the cadastral decision to apply for > Fill in the required data and send a request to a classified engineering office.

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Last update date: - Saudi Arabia
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