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You can access it through: My Services > My Applications and Licenses > My Licenses Canceled > You can view or print the cancellation scene by clicking on the Print button.

Login to the Balady site, then Balady Services, then Commercial Activities License Services, then Support Services, then Add Old Commercial License Service.

Municipal service requests can be submitted through the Balady website, or the mobile application (Balady) and by contacting the call center employee 199040.

1. By entering the balady platform, then the (balady services) menu, then the (electronic appointment booking) screen, then clicking on the (start service) button, and then clicking on (add a new appointment).
2. Or by using the (balady) mobile app.

You can inquire about a transaction through the Balady website, the mobile application (Balady), or by contacting the call center employee at 199040.

The system sends periodic SMS notifications to the applicant, updating them on the request status, processing details, or any modifications—if applicable. The request status can also be checked via the "Appointments Service" screen on the Balady platform. Users can access previously submitted electronic appointment requests by logging into Balady, selecting "Balady Services", navigating to "Electronic Appointment Booking", and clicking "Start Service". Once the request is submitted, the relevant municipality or secretariat staff reviews it, contacts the applicant by phone to verify the status, resolve any issues, or confirm attendance for the scheduled appointment. Request details cannot be modified after submission, but the appointment can be canceled through the "Appointments Service" screen on Balady, by selecting "Cancel Appointment" in the confirmation link sent via SMS, or by informing the department’s staff during the pre-appointment phone call.

The system periodically sends text messages about the status of the application to the applicant, whereby it is notified of the current status and details of processing data or modifications - if available - and the status of the application can also be known by accessing the "Appointment Service" screen in the Balady site.

You can know that through using the Geographical Explorer service to issue a CBC certificate.

You can request follow-up on a transaction if the transaction status is either "Request Accepted and Transaction Created" or "Transaction Completed", provided that 20 days have passed since the transaction was processed. You can track the status of your requests through the "My Requests" screen, where you can search using the transaction number, request date, or request status.

Log into Balady, select Craft Licensing System, and click on Search for Licensed
Individuals (Craft Workers).