Displayed 1 - 10 of 11
Service
Burial Certificate Printing
An electronic service available on the Balady platform, allowing beneficiaries to print a burial certificate via Ikram platform without the need to visit the authority.
Service
Cemetery Inquiry
An electronic service available on the Balady platform, designed to provide cemetery data through Ikram platform, allowing beneficiaries to inquire about cemeteries and view their details, including cemetery name and location on the map, without the need to visit the authority.
Service
Follow-up on the Status of Deceased Transport and Preparation
An electronic service available on the Balady platform that enables beneficiaries to view the details and status of their Deceased Transport and Preparation request without the need to visit the authority.
Service
General Inquiry Service
An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.
Service
Inquiring About a Deceased's Grave
An electronic service available on the Balady platform, designed to inquire about the burial location of a deceased person by searching with the deceased's name. The results will display: (Full Name of the Deceased, Cemetery Name, City of Burial, Date of Burial). This service can be accessed without the need to visit the authority.
Service
Inquiry About Transactions Service
An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.
Service
My Requests - Customer Relationship System
An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.
Service
Request for Transport and Preparation of the Deceased
An electronic service available on the Balady platform, allowing beneficiaries to submit a request for the transport and preparation of the deceased to the Mortuary Services Department (Honoring the Deceased Department). The cemetery is reserved, and the authority arranges the transport and preparation of the body at a specified date and time for the funeral prayer without the need to visit the authority.
Service
Requesting a Municipal Service
An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.
Service
Selecting and Reserving a Cemetery
An electronic service available on the Balady platform, allowing beneficiaries to select and reserve a cemetery for a specified date and funeral prayer time without requiring transportation and preparation services or direct contact with the Mortuary Services Department (Honoring the Deceased Department). No in-person visit to the authority is required.
For Deaf