user manual
1. Visit the Balady/Ikram platform.
2. Select the service “Selecting and Reserving a Cemetery”.
3. Log in via the National Unified Access or through the Balady account.
4. Enter the deceased’s details, select the cemetery, and specify the burial date and time.
5. The request is submitted to the Mortuary Services Department (Honoring the Deceased Department), which arranges the cemetery.
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الاسئلة الشائعة
Can burial be arranged in a cemetery not listed in the Cemetery Reservation Service?
Yes, but this requires direct coordination with the Mortuary Services Department (Honoring the Deceased Department).
Does the reservation require approval from the Mortuary Services Department at the municipality?
Once the request is submitted, the reservation is automatically confirmed and does not require approval. However, in certain cases, the municipality may adjust the burial time or reject the request after coordinating with the deceased’s family.
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