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An electronic service provided through the Balady Platform, allowing beneficiaries (individuals and private sector entities) to submit requests and communicate with the Office of His Excellency the Minister by filling out and submitting an online form, without the need for an in-person visit to the government authority.

An electronic service provided through the Balady Platform, enabling beneficiaries to view and track their submitted requests without the need for an in-person visit to the government authority.

An electronic service available on the Balady platform, enabling users to conduct a virtual visit by connecting with a customer service representative through a video call. The service includes the ability to upload required documents directly during the session and share the screen with the specialist to facilitate the process without the need to visit service centers.