- Log in to the Balady System.
- Select the “Communication Service with the Office of His Excellency the Minister”.
- Choose the “My Requests” service.
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18-Feb-2026
A government website registered with the Digital Government Authority.
How to verify
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Official Saudi government website links end with .gov.sa
All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa
Government websites use the protocol HTTPS For encryption and security..
Secure government websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.
My Requests - Communication Service with the Office of His Excellency the Minister
My Requests - Communication Service with the Office of His Excellency the Minister
An electronic service provided through the Balady Platform, enabling beneficiaries to view and track their submitted requests without the need for an in-person visit to the government authority.
Individuals, Governmental Entities
Target CategoryImmediate
Service durationSubmit electronically only through Balady portal, Mobile
Service channelsService release date
Communication Service with the Office of His Excellency the Minister
Productعربي
Service delivery languages
Free
Service CostCommon questions
Customers Service
Phone Number
199040Working Hours
8:00 AM - 10:00 PMAll the week
Self Services
24/7All the time
Response Time
24 hoursBalady apps
Related Services
You can access all the municipal e-services provided by the Balady platform for various groups: individuals, businesses, and government.
Issuing a Building Permit
Construction licenses
Issuing a Building Demolition Permit
Construction licenses
Burial Certificate Printing
Honoring the Dead
Issuing a building restoration permit
Construction licenses
Adding and Modifying Building Components
Construction licenses
Renewing a Commercial License
Commercial licenses
Issuing an Occupancy Certificate
Construction licenses
Inquiring About Providers of Funeral Transport and Preparation Services (Charitable Organizations)
Honoring the Dead
Feedback and Suggestions
We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.
Last update date:
- Saudi Arabia
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For more information, you can review the Electronic Participation Statement and Rules of Subscription.
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