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An electronic service provided through the Balady Platform, allowing beneficiaries (individuals and private sector entities) to submit requests and communicate with the Office of His Excellency the Minister by filling out and submitting an online form, without the need for an in-person visit to the government authority.

An electronic service provided through the Balady Platform, enabling beneficiaries to view and track their submitted requests without the need for an in-person visit to the government authority.

An electronic service provided through the Balady Platform, enabling beneficiaries to book an online appointment for visiting the municipality or municipal offices. A confirmed appointment is required before attending to complete municipal transactions. In certain cases, a municipal employee may book an appointment on behalf of the beneficiary to facilitate the process. Some transactions can be completed without requiring the beneficiary to visit in person, as the assigned employee will contact the applicant by phone to resolve the issue if possible, or confirm attendance without the need for an in-person visit to the government authority.