Displayed 1 - 9 of 9
Service
Approval Platform
An electronic service available on the Balady Platform, serving as one of the components of the Nasseq Platform. It includes various services and processes within the Excavation Platform, such as team management, incoming requests, permissions, and settings, all without the need for an in-person visit to the government authority.
Service
Canceling Site Reservation for a Mobile Cart License
An electronic service available on the Balady platform that allows Saudi citizens to cancel their site reservation for a mobile cart license (whether in a municipal incubator site or a municipal route) without the need to visit the authority.
Service
General Inquiry Service
An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.
Service
Inquiry About Transactions Service
An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.
Service
Modifying Site Reservation for a Mobile Cart License
An electronic service available on the Balady platform that allows Saudi citizens to modify their site reservation for a mobile cart license (whether in a municipal incubator site or a municipal route) without the need to visit the authority.
Service
My Requests - Customer Relationship System
An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.
Service
Renewing Site Reservation for a Mobile Cart License
An electronic service available on the Balady platform that allows Saudi citizens to renew their site reservation for a mobile cart license (whether in a municipal incubator site or a municipal route) without the need to visit the authority.
Service
Requesting a Municipal Service
An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.
Service
Submitting a Report
An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.
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