Displayed 1 - 6 of 6
Service
General Inquiry Service
An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.
Service
Issuance of a Seasonal Health Certificate
An electronic service available on the Balady platform that enables the issuance of health certificates for workers in food and public health establishments, such as restaurants, barbershops, and laundries, without the need to visit the authority.
Service
Issuance of Health Certificate
An electronic service available on the Balady platform that enables the issuance of health certificates for workers in food and public health establishments, such as restaurants, barbershops, and laundries, without the need to visit the authority.
Once the medical examination is completed, the health certificate will be issued proactively.
Once the medical examination is completed, the health certificate will be issued proactively.
Service
Renewal of Health Certificate
An electronic service available on the Balady platform that allows the renewal of health certificates for workers in food and public health establishments such as restaurants, barbershops, laundries, etc., without the need to visit the authority.
Service
Requesting a Municipal Service
An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.
Service
Submitting a Report
An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.
For Deaf