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Service

Digital Health Certificate Display

An electronic service available on the Balady platform that allows the display of health certificates for workers in public health-related activities without the need to visit the authority.
Individuals
Health education
Medical checkup
Facilities
Service

General Inquiry Service

An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.
Service

Health Certificate Cancellation

An electronic service available on the Balady platform that allows for the cancellation of health certificates for workers in public health-related activities without the need to visit the authority.
Individuals
Health education
Medical checkup
Facilities
Service

Inquiry About Transactions Service

An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.
Service

Issuance of a Seasonal Health Certificate

An electronic service available on the Balady platform that enables the issuance of health certificates for workers in food and public health establishments, such as restaurants, barbershops, and laundries, without the need to visit the authority.
Individuals
Health education
Medical checkup
Facilities
Service

Issuance of Health Certificate

An electronic service available on the Balady platform that enables the issuance of health certificates for workers in food and public health establishments, such as restaurants, barbershops, and laundries, without the need to visit the authority.
Once the medical examination is completed, the health certificate will be issued proactively.
Individuals
Health education
Medical checkup
Facilities
Service

My Requests - Customer Relationship System

An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.
Service

Renewal of Health Certificate

An electronic service available on the Balady platform that allows the renewal of health certificates for workers in food and public health establishments such as restaurants, barbershops, laundries, etc., without the need to visit the authority.
Individuals
Health education
Medical checkup
Facilities
Service

Requesting a Municipal Service

An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.
Service

Submitting a Report

An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.

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Last update date: - Saudi Arabia
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