Submitting a Classification Certificate Request

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City Service Providers Classification

An electronic service available on the Balady platform designed to support and
empower private sector establishments by ensuring they meet a minimum set of
technical and financial standards and obtain a Classification Certificate to provide
services in cities across the Kingdom, without the need to visit the authority.

service level agreement

Privacy and Terms of Use

start service

user manual

Submit a request for classification certificate or immediate accreditation

● The user selects City Service Providers Classification from the list of services on the Balady platform.

● The user clicks the (Start Service) button on the Request for Classification Certificate service card and enters the system.

● The Main Business Classification screen appears.

● The user selects the classification type: (Establishments Classification) or (Engineering Offices Classification).

● The user enters the Unified National Number for establishments or the License Number for engineering offices and clicks (Verify).

● The system verifies the establishment, and after verification, the user can proceed by clicking (Next).

● The system retrieves establishment data from the Ministry of Commerce, displaying classified activities and fields. The user clicks (Next) to continue.

● The (Technical Grade) screen appears, where the user selects the fields for classification.

● After selecting the fields, a section appears for each chosen field, requiring the user to complete the Technical Evaluation Requests before clicking (Next).

● The system displays the (Project Data and Performance Record) screen (optional), where the user can enter project details or skip this step by clicking (Next).

● The system displays the (Credit Classification) screen, where the user selects a classification track and fills in the required data.

service level agreement

● The user must have Credit Classification.
● The user must have a Technical Standards Certificate.

Service requirements and conditions.

الاسئلة الشائعة

Message "The service is not working properly, please try again later" appears under the contract section of the credit classification request.

This appears if data retrieval from the Etimad platform fails. However, the user may continue the request, as filling in project details is optional.

What happens if ownership of the commercial registration is transferred and the user attempts to request a classification certificate, but the system shows "Already registered" and no certificate appears?

Ownership transfer is a legal change in the entity, thus a new certificate must be requested by opening a ticket to cancel the old certificate.

How does the credit rating process work?

The applicant accesses the classification certificate request service.

The system verifies the applicant's commercial registration.

On the credit rating request screen, the required fields appear as dropdown menus to simplify input.

What is the goal of automatic registration?

To create an integrated service that encourages unregistered contractors to apply and register in the classification system.

What is the purpose of the “Reactivation of Credit Rating Path” service?

This service aims to reactivate the regular path and allow the user to upload financial statements if not previously available.

Can engineering offices or contractors view the details of the technical evaluation provider?

Yes. The system displays the following information about the technical evaluation provider (based on the sector):

Name of the provider

Website

Required time duration

Phone number

If a company does not have financial statements and wants to operate only in the private sector (not subject to government tenders), can it still obtain a classification certificate?

Yes, a classification certificate can be obtained by meeting the minimum technical and financial criteria.

Steps to retrieve financial statements?

Select ""City Service Providers Classification"" from the services list on Balady.

Log in to the classification system.

Choose the required service (apply, renew, or modify a classification request).

Create a credit assessment request.

Within the request, select the financial entry number from the available statements.

Financial statements will appear in a dropdown menu by the latest approval date.

Select the needed statement accordingly.

COVID-19 affected the credit evaluation of many companies due to loan defaults and rescheduling. How will the new classification system take into account businesses impacted by economic conditions?

The credit evaluation criteria are based on international best practices that consider economic cycles. The risk level of the company’s sector is determined, and the weight of other credit criteria is adjusted based on Saudi Arabia’s economic weight.

How are financial statements displayed to beneficiaries?

"Financial statements are shown in a dropdown list based on the latest approval date, making it easy for users to select by date.