Electronic Appointment Booking

Submit a request through the available service channels.
Enter all required information, including service classification, date, and time.
Submit the request for processing by the relevant department.
The assigned employee contacts the beneficiary to attempt issue resolution.
The beneficiary confirms or cancels the appointment.
The service is evaluated after the appointment.

None

Review the list of required regulations and government approvals based on service type.

الاسئلة الشائعة

What data can be modified in a health certificate request?

If the worker is registered using a border number, the following data can be modified: ○ Name ○ Date of Birth ○ Gender ○ Nationality ○ Profession ○ Border Number ○ Health Center Name

Can the health center be changed for workers whose ID type is not the border number?

Yes, it is possible to change the health center for ID types other than the border number in municipalities where this feature is enabled (currently available in Riyadh Municipality).

Is the validity of a non-Saudi worker's residency checked when applying for a health certificate renewal?

The system can verify residency expiration if the municipality enables this feature in its settings. If not enabled, residency expiration is not checked.

How is the medical examination result verified before issuing the health certificate?

The worker undergoes a medical examination at a certified medical center. The medical center updates the medical examination status on the Sehha platform. Through integration between Balady and Sehha, the health status is updated as Fit or Unfit.

Can a beneficiary cancel a health certificate?

Yes, the client can cancel their own health certificate via the Balady platform. The establishment owner or an authorized representative can cancel a non-Saudi worker’s health certificate.

What health certificate services have been recently developed or modified?

● Issuance of a Health Certificate ● Cancellation of a Health Certificate ● Renewal of a Health Certificate

How can I verify the validity of a health certificate?

The validity of a health certificate can be verified by: 1. Scanning the QR code printed on the certificate, which will retrieve the certificate information via the Balady platform. 2. Logging into the Balady platform and selecting the Health Certificate Status Inquiry service, then using search filters such as (National ID / Iqama / Border Number and ID Type) or Health Certificate Number to verify its status.

What is the primary objective of street lighting designs?

The main goal of street lighting designs is to provide uniform illumination and an appropriate level of horizontal and vertical lighting for the street and surrounding objects.

Can a transaction for a specific service started through the portal be saved and accessed later?

Yes, there is a "Save as Draft" feature when applying for any service on the Balady platform. Draft requests can be accessed later through the "My Requests" page or the "Control Panel" in the beneficiary's profile.

Can the beneficiary track or receive notifications about the stages of the "specialized services" request?

Yes, request status can be tracked by accessing the Balady platform, navigating to the "Control Panel," and clicking on the "Information You May Be Interested In" icon.