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Statistics of services provided
|
service Channels
|
Number of Services
|
Percentage
|
|---|---|---|
|
The total number of services provided The total number of electronic services |
256 256 |
100% 100% |
E-Services Maturity Statistics
| E-Services Maturity Statistics | Number of Services | Percentage |
| Integrative Services | 69 | 26.04% |
| Procedural Services | 113 | 42.64% |
| Interactive Services | 27 | 10.19% |
| Informatics Services | 56 | 21.13% |
| The Total | 256 | 100% |
Statistics of Services Provided
|
User Satisfaction Rate
|
Completion Rate
|
Digital Acquisition
|
Total Orders
|
|---|---|---|---|
|
The total number of services provided |
100% |
100% |
3,634,657 |
Services Performance Statistics (2022)
| Transactions / Digitization Rate - 2022 / Service Completion Rate | |||||
|---|---|---|---|---|---|
| Service completion rate | The number of transactions through the electronic service | Total number of service requests | digital acquisition | beneficiary satisfaction | electronic services |
| 100,00% | 60091 | 60091 | 100% | 77,66 | Disclaimer |
| 100,00% | 3982 | 3982 | 100% | 83,2 | Cancellation of excavation permit |
| 100,00% | 183 | 183 | 100% | 96,42 | Stop drilling permit |
| 100,00% | 149 | 149 | 100% | 75,86 | Excavation work resumed |
| 100,00% | 440 | 440 | 100% | 92 | Replace part of a path |
| 100,00% | 582 | 582 | 100% | 66,73 | Replace the drilling scheme |
| 100,00% | 475 | 475 | 100% | 93,72 | Replace the entire path |
| 100,00% | 17094 | 17094 | 100% | 80,22 | Issuing an emergency excavation permit |
| 100,00% | 115661 | 115661 | 100% | 78,76 | Issuing a regular excavation permit |
| 100,00% | 3724 | 3724 | 100% | 77,52 | Pre-coordinated excavation version |
| 100,00% | 2339 | 2339 | 100% | 85,59 | Renewal of drilling permit |
| 100,00% | 13 | 13 | 100% | 100 | Suspension of emergency drilling start |
| 100,00% | 314,895 | 314,895 | 100% | 83,16 | Coordination report |
| 100,00% | 17261 | 17261 | 100% | 81,99 | Extension of the excavation permit |
| 100,00% | 88 | 88 | 100% | 46,15 | Delete a drill path |
| 100,00% | 67893 | 67893 | 100% | 79,55 | Business completion certificate |
| 100,00% | 86996 | 86996 | 100% | 95,2 | Enter an old construction license |
| 100,00% | 12305 | 12305 | 100% | 93,73 | Issuing a technical report |
| 100,00% | 110620 | 110620 | 100% | 92,36 | Issuance of a building permit |
| 100,00% | 4763 | 4763 | 100% | 93,6 | Issuance of a license to rectify the status of an existing building |
| 100,00% | 138480 | 138480 | 100% | 96,04 | Issuing a works certificate |
| 100,00% | 56558 | 56558 | 100% | 94,24 | Add and modify building permit components |
| 100,00% | 9942 | 9942 | 100% | 93,73 | Renewal of a building permit |
| 100,00% | 223 | 223 | 100% | 92,9 | Site preparation |
| 100,00% | 12829 | 12829 | 100% | 91,74 | Correction of construction license data |
| 100,00% | 8548 | 8548 | 100% | 93,83 | Amendment of building permit information |
| 100,00% | 2756 | 2756 | 100% | 87,37 | Restoration license |
| 100,00% | 1154 | 1154 | 100% | 92,4 | Demolition license |
| 100,00% | 250 | 250 | 100% | 89,57 | Sort licenses |
| 100,00% | 14573 | 14573 | 100% | 93,94 | Immediate building permit ownership transfer |
| 100,00% | 16485 | 16485 | 100% | 85,15 | Cancellation of a health certificate |
| 100,00% | 577584 | 577584 | 100% | 86,3 | Issuing a health certificate |
| 100,00% | 113979 | 113979 | 100% | 75,42 | Health certificate renewal |
| 100,00% | 969 | 969 | 100% | 92,74 | Enter an old cadastral decision |
| 100,00% | 174064 | 174064 | 100% | 91,27 | Issuing a survey decision |
| 100,00% | 31016 | 31016 | 100% | 91,7 | Modifying a cadastral decision |
| 100,00% | 500102 | 500102 | 100% | 94,02 | Issuance of a commercial license |
| 100,00% | 308254 | 308254 | 100% | 89,58 | Cancellation of a commercial license |
| 100,00% | 21366 | 21366 | 100% | 91,63 | Multiple commercial renewal |
| 100,00% | 683622 | 683622 | 100% | 94,24 | Renewal of a commercial license |
| 100,00% | 20461 | 20461 | 100% | 92,89 | Update trade license information |
| 100,00% | 347,580 | 347,580 | 100% | 93,92 | QR code registration |
| 100,00% | 245061 | 245061 | 100% | 94,26 | Amendment of a commercial license |
| 100,00% | 86473 | 86473 | 100% | 96,6 | Transfer of business license ownership |
