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FAQ
Does the system support legal power of attorney?
Yes, the system retrieves power of attorney details from the Ministry of Justice, allowing the authorized applicant to proceed with the request.
FAQ
Does the Vacant Land Fencing Inquiry Service display all areas across the Kingdom for all project phases?
No, the service only displays the areas covered in Phase One, which includes the main cities: Riyadh, Jeddah, Makkah, Madinah, and the Dammam Metropolitan Area.
FAQ
How are cancellation fees calculated?
The cancellation fees for a commercial license are calculated based on the license expiration date.
FAQ
How are car parks added to the license?
Car parks are considered within the building components (car parks), and it is not a separate license, and you can apply for the service of adding and modifying building components.
FAQ
How are car parks added to the license?
Car parks are considered within the building components (car parks) and are not a separate license. You can apply for the service of adding and modifying building components.
FAQ
How are engineering offices' requests received in the system?
"Requests from engineering offices and contractors are received through the system. If the process is automated, it is handled by the system; if it requires intervention by the Ministry or Municipality staff, it is processed by the responsible specialist.
FAQ
How are financial statements displayed to beneficiaries?
"Financial statements are shown in a dropdown list based on the latest approval date, making it easy for users to select by date.
FAQ
?How are the target areas for building compliance known
Through the Geographical Explorer of the Compliance Certificate via the Ministry’s website.
FAQ
How are violations and complaints handled in the Residential Contract Services?
The services allow users to view and filter active and closed complaints, record observations on complaints, and close them upon approval of the Transporters’ responses. Additionally, the system displays violations registered against Transporters related to residential contracts.
FAQ
How are violations for unpermitted excavation issued?
They are issued automatically via electronic linkage with the “Mumtathil” platform.
