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FAQ

Where is the objection request sent after submission?

The request is forwarded to the relevant committee overseeing the activity. There are three types of committees: (Municipal Committee, Secretariat Committee, Ministry Committee).
FAQ

What is the consequence of rejecting the authorization request by the delegate?

The authorization request is considered canceled, and if the delegate needs to be added to the same establishment, a new authorization request must be submitted by the account manager.
FAQ

When is the authorization considered valid?

It is considered valid once the delegate approves and accepts the authorization request.
FAQ

Is the engineering office classified?

You can verify the classification of an engineering office through the Engineering Offices System > Classified Engineering Offices on the Balady platform.
FAQ

What data can be modified in the authorization?

The list of authorized services and the authorization expiration date can be modified.
FAQ

What should be done if the engineering office's information is incorrect?

To better assist you, please provide the following details: office name, office owner's name, engineering license number, and required document attachments.
FAQ

Can the authorization period exceed five years when modified?

The maximum authorization period is five years, starting from the initial authorization date, not the modification date.
FAQ

What is the purpose of this service?

It is a service that enables users to search for and verify classified establishments.
FAQ

What is the correct procedure for requesting a contract with an engineering office?

When the user clicks the "Request Contract with Office" button, the system redirects them to the Saudi Council of Engineers for contracting. This option only appears in the search results for engineering offices. Users can search for classified establishments using two methods:
1. Basic Search: Search for classified establishments by: (Certificate number, Engineering license number, Contractor/engineering office name, Unified national number)
2. Advanced Search: If the above information is unavailable, search by: (Classification type (mandatory), Classification field (mandatory), City (mandatory)). The user can use additional filters for more precise results: (Establishment activity, Certificate grade, Certificate expiration date, Establishment phone number, Service).
FAQ

If an establishment is added to the account manager, will it remain in the "My Establishments" list even if the relationship between the account manager and the establishment ends?

Every time the "My Establishments" list is accessed, the system verifies the ongoing relationship between the account manager and the establishment through integration with commercial registration data from the Ministry of Commerce.

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