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FAQ
What is the evaluation process?
1. Access Balady Services and select (Project Evaluation Request) under City Service Providers Classification.
2. Fill in the Project Evaluation Request details.
3. Submit the request.
4. View the evaluation once approved by the officer; it will also be reflected on the search screen.
2. Fill in the Project Evaluation Request details.
3. Submit the request.
4. View the evaluation once approved by the officer; it will also be reflected on the search screen.
FAQ
What is the purpose of the questionnaire?
It aims to help decision-makers understand current challenges facing developers, enabling them to secure the necessary support, provide tailored recommendations to enhance skills, and design transitional plans to address challenges. The goal is to boost competencies and elevate the real estate market in the Kingdom as part of Saudi Vision 2030.
FAQ
What does the questionnaire consist of?
The questionnaire consists of two parts:
1. Part One (Mandatory) – Focuses on core functions.
2. Part Two (Optional) – Covers strategic and support functions.
● The questionnaire contains (89 questions).
● Each question within the functional sections offers (three answer choices), and the beneficiary may select only one option per question.
● Answers can be edited before submission.
● Completing the questionnaire takes approximately (7 to 15 minutes).
● The questionnaire remains active for (one week) from the time the link is received.
1. Part One (Mandatory) – Focuses on core functions.
2. Part Two (Optional) – Covers strategic and support functions.
● The questionnaire contains (89 questions).
● Each question within the functional sections offers (three answer choices), and the beneficiary may select only one option per question.
● Answers can be edited before submission.
● Completing the questionnaire takes approximately (7 to 15 minutes).
● The questionnaire remains active for (one week) from the time the link is received.
FAQ
How can I update my classification certificate?
The user can submit a request to update their classification certificate through either the Update Classification Certificate service or via My Requests, depending on their needs:
1. Update Certificate Details – Allows updating the establishment name and owner’s name on the certificate.
2. Update Contact Information – Allows updating personal or establishment contact details.
3. Update Activities – Allows modifying activities within the classified sector, with a new certificate issued under the same number and expiration date for both the first and third cases.
1. Update Certificate Details – Allows updating the establishment name and owner’s name on the certificate.
2. Update Contact Information – Allows updating personal or establishment contact details.
3. Update Activities – Allows modifying activities within the classified sector, with a new certificate issued under the same number and expiration date for both the first and third cases.
FAQ
Is the validity of a non-Saudi worker's residency checked when applying for a seasonal health certificate?
The system can verify residency expiration if the municipality enables this feature in its settings. If not enabled, residency expiration is not checked.
FAQ
Is it mandatory for female workers to have their health certificate photo taken without a face covering (niqab) if their facial features are clearly visible?
The health certificate photo follows the same regulations as civil registry photos, similar to other official documents. The certificate must display a clear and identifiable photo of the holder.
FAQ
What is the correct procedure to request a contract with an engineering office?
When the user clicks (Request Contract with Office), the system redirects to the Saudi Council of Engineers for contracting. This option appears only in search results for engineering offices.
FAQ
What data can be modified in a health certificate request?
If the worker is registered using a border number, the following data can be modified:
○ Name
○ Date of Birth
○ Gender
○ Nationality
○ Profession
○ Border Number
○ Health Center Name
○ Name
○ Date of Birth
○ Gender
○ Nationality
○ Profession
○ Border Number
○ Health Center Name
FAQ
Can the health center be changed for workers whose ID type is not the border number?
Yes, it is possible to change the health center for ID types other than the border number in municipalities where this feature is enabled (currently available in Riyadh Municipality).
FAQ
Can the validity of a Classification Certificate be extended?
Yes, beneficiaries can submit an extension request through the Classification Certificate Extension service. The request can be submitted 14 days before expiration and up to 14 days after expiration. If approved, the certificate is extended for 90 days from the expiration date of the current certificate.