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FAQ
How to modify classification if an incorrect classification was selected during account creation? (For example, changing classification from Real Estate Marketer to Real Estate Developer to apply for the qualification service)
For classification on the Balady platform, users can acquire more than one role
without the need to change or delete an existing role. The only requirement is to
meet the necessary conditions for acquiring the role.
For classification changes on Etmam, a support ticket must be submitted, stating the
reason for the change. The modification will be made by Etmam's technical support
team.
without the need to change or delete an existing role. The only requirement is to
meet the necessary conditions for acquiring the role.
For classification changes on Etmam, a support ticket must be submitted, stating the
reason for the change. The modification will be made by Etmam's technical support
team.
FAQ
How to modify the classification if the wrong classification was selected during account creation? (For example, changing the classification from Real Estate Marketer to Real Estate Developer to apply for the qualification service.)
On the Balady platform, a user can hold multiple classifications without the need to change or remove an existing one. The only requirement is to meet the conditions for acquiring the new classification. However, on the Ettmam platform, the user must submit a support ticket, stating the reason for the modification. The classification will then be changed by Etmam’s technical support team.
FAQ
If a business issues a craft license for a worker, can the worker cancel it?
No, only the business owner or authorized representative who issued the license can
cancel it.
cancel it.
FAQ
If a worker’s license is modified, does retraining need to be completed if it was required for the initial license?
No retraining is required as long as the license is still valid.
FAQ
?If an entire building is rented under a long-term contract and the building landlord refuses to obtain a Building Compliance Certificate, are the penalties imposed on the landlord or the tenant? And does the tenant under a long-term contract have the
Penalties shall be imposed on the landlord, and the landlord may authorize the tenant to obtain the CBC certificate.
FAQ
If an establishment is added to the account manager, will it remain in the "My Establishments" list even if the relationship between the account manager and the establishment ends?
Every time the "My Establishments" list is accessed, the system verifies the ongoing relationship between the account manager and the establishment through integration with commercial registration data from the Ministry of Commerce.
FAQ
If an establishment is added to the authorized representative, does it remain in the "My Establishments" list even if the authorization expires or the relationship with the establishment ends?
The system verifies the continuity of the relationship between the authorized representative and the establishment each time the "My Establishments" list is accessed.
FAQ
?If the building has no title deed and the building is officially connected to electricity, can a Building Compliance Certificate be obtained
A certificate can be issued under the title deed if the building license is lost.
FAQ
?If the building is old and there are municipal violations that have been settled and fines paid for several years ago, can these papers be submitted during the issuance of a Compliance Certificate so that the fines are not calculated again
The settlement of previous violations shall be clarified through the platform when applying for obtaining and reviewing the Compliance Certificate by the Municipality or SubMunicipality.
FAQ
?If the landlord of the plot rented it to another person, who built a building on it, who is responsible for obtaining the CBC certificate
The building license holder shall be responsible for obtaining the Compliance Certificate.
