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FAQ

What are the requirements for the new authorized representative?

The authorization must be valid, and the representative must be authorized for the same service for which requests are being transferred.
FAQ

What are the Requirements for the Scheduled Project Coordination Service?

● The project owner must submit the request within a specified deadline each calendar year to have it classified as a Scheduled Project.
● The applicant's status must be verified:
○ If the applicant is a Business Owner/Establishment Manager, verification is conducted through the Ministry of Commerce.
○ If the applicant is an Authorized Representative, verification is done through the Balady Authorization Service.
● The project must meet the major construction project criteria defined by each municipality, based on area, budget, and number of floors.
● There must be no spatial or temporal conflict with any other scheduled project.
● The applicant must acknowledge and approve the service-related terms and conditions
FAQ

?What are the standards for CBC

Standards are outlined in the Building Compliance Certificate Procedures Manual Draft.
FAQ

What conditions must be met to modify a worker’s profession?

● The worker must have a valid craft license.
● The added profession must belong to the same classification as the worker’s
main profession.
FAQ

What data can be modified in a health certificate request?

If the worker is registered using a border number, the following data can be modified:
○ Name
○ Date of Birth
○ Gender
○ Nationality
○ Profession
○ Border Number
○ Health Center Name
FAQ

What data can be modified in the authorization?

The list of authorized services and the authorization expiration date can be modified.
FAQ

What data can be viewed when searching for licensed individuals?

Worker’s name, profession, issue date, expiry date, insurance status, license
number, city, establishment name, worker rating, and contact details.
FAQ

What does the questionnaire consist of?

The questionnaire consists of two parts:
1. Part One (Mandatory) – Focuses on core functions.
2. Part Two (Optional) – Covers strategic and support functions.
● The questionnaire contains (89 questions).
● Each question within the functional sections offers (three answer choices), and the beneficiary may select only one option per question.
● Answers can be edited before submission.
● Completing the questionnaire takes approximately (7 to 15 minutes).
● The questionnaire remains active for (one week) from the time the link is received.
FAQ

What happens if an entity fails to provide a response within the specified coordination period?

If an entity fails to submit its response within the designated period, the system will automatically record a default response on its behalf. The Coordination Office sets the parameters for this automatic response, which is usually "Automatic Approval" unless the office decides otherwise.
FAQ

What health certificate services have been recently developed or modified?

● Issuance of a Health Certificate
● Cancellation of a Health Certificate
● Renewal of a Health Certificate

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