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FAQ

Can companies modify their data in Balady Online?

Company owners or their authorized representatives can access the Balady Business platform and manage their data by logging into the Balady platform, navigating to the services section, and selecting "Balady Business." After clicking "Start Service" and choosing the service provider's profile, the company's main data will be displayed and can be edited by selecting "Edit Profile."
FAQ

Can companies modify their data on the portal online?

Yes, company owners or their authorized representatives can access the Balady Business platform and manage their data. They need to log into the Balady platform, navigate to services, click on "Balady Business," then "Start Service," and select the Service Provider Profile. The company's main information will be displayed, and modifications can be made by clicking "Edit Profile."
FAQ

Can contact details of the engineering office be displayed?

Yes, when selecting an engineering office, the system displays its (mobile number and email address).
FAQ

Can engineering offices or contractors access information about the entity providing the technical evaluation score?

Yes, the system displays the following information: entity name, website, required timeframe, and phone number of the entity providing the technical evaluation score based on the sector.
FAQ

?Can I obtain a compliance certificate for my building if it is outside the priority areas

Yes, it is possible and the service is available to all commercial buildings.
FAQ

Can the account manager cancel the authorization for an establishment at any time?

As long as the authorization is active, it can be canceled at any time. If the authorization has expired, there is no need to cancel it as it is automatically considered revoked.
FAQ

Can the authorization period exceed five years when modified?

The maximum authorization period is five years, starting from the initial authorization date, not the modification date.
FAQ

Can the authorized representative revoke their authorization for an establishment at any time?

As long as the authorization is active, it can be revoked at any time. If the authorization has expired, there is no need to revoke it as it is automatically considered canceled.
FAQ

Can the beneficiary track or receive notifications about the stages of the "specialized services" request?

Yes, request status can be tracked by accessing the Balady platform, navigating to the "Control Panel," and clicking on the "Information You May Be Interested In" icon.

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