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FAQ

What is the difference between the Electronic Appointment Booking Service and the Virtual Visit Service?

The Electronic Appointment Booking Service allows beneficiaries to schedule an
appointment via the Balady platform to visit the municipality or local office for
services that require an in-person appointment. In contrast, the Virtual Visit Service
enables real-time communication with a municipal employee via video call without
scheduling an appointment or visiting the municipality. Currently, this service is
available in Jeddah Municipality and Qassim Municipality only.
FAQ

What is the duration of the coordination process?

The duration of the coordination process is determined by the Infrastructure Projects Coordination Office based on its discretion. Coordination and approval entities must provide their responses to incoming requests within this period when they receive a new request requiring their input.
FAQ

What is the Engineering Offices Inquiry Service?

It is a service that allows the public to inquire about engineering offices, providing details on contact information, working hours, location, and the activities carried out by the establishment.
FAQ

What is the evaluation process?

1. Access Balady Services and select (Project Evaluation Request) under City Service Providers Classification.
2. Fill in the Project Evaluation Request details.
3. Submit the request.
4. View the evaluation once approved by the officer; it will also be reflected on the search screen.
FAQ

What is the main objective of the Balady Business platform?

Balady Business is a comprehensive platform that supports all types of service providers, enabling them to offer high-quality services to the public while enhancing communication between service providers and service seekers. It consolidates all necessary services for providers into one platform, ensuring they do not need to access multiple systems. The platform includes:
FAQ

What is the maximum and minimum number of services that can be delegated?

There is no maximum limit for the number of services that can be delegated, as all listed services can be authorized. However, at least one service must be selected.
FAQ

?What is the mechanism for obtaining a CBC Certificate

Enter the Balady platform, construction licensing services, Building Compliance Certificate issuance service, start service, fill out the required data, and send the request to be considered and reviewed.
FAQ

What is the primary objective of street lighting designs?

The main goal of street lighting designs is to provide uniform illumination and an appropriate level of horizontal and vertical lighting for the street and surrounding objects.
FAQ

What is the procedure for submitting a request for merging and partitioning using the commercial registration numbre ?

An application for issuing a surveying decision is submitted for the purpose of updating the deed, after which one proceeds to the Ministry of Justice to issue the deed.
FAQ

What is the procedure if there are no engineering offices close to the client?

The engineering offices are now fully classified throughout the Kingdom and are not limited to the scope of the Municipality only

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