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An electronic service provided through the Balady Platform, enabling beneficiaries to book an online appointment for visiting the municipality or municipal offices. A confirmed appointment is required before attending to complete municipal transactions. In certain cases, a municipal employee may book an appointment on behalf of the beneficiary to facilitate the process. Some transactions can be completed without requiring the beneficiary to visit in person, as the assigned employee will contact the applicant by phone to resolve the issue if possible, or confirm attendance without the need for an in-person visit to the government authority.

An interactive electronic service available on the Balady Platform, designed to explain and clarify the procedures for commercial licenses, including requirements and conditions for the desired business activity. It also helps users identify the types of activities permitted in specific locations, without the need for an in-person visit to the government authority.