An electronic service available on the Balady platform that allows the account
manager to transfer in-progress requests from one authorized representative to
another without the need for in-person visits to the municipality.
An electronic service available on the Balady platform, enabling users to conduct a virtual visit by connecting with a customer service representative through a video call. The service includes the ability to upload required documents directly during the session and share the screen with the specialist to facilitate the process without the need to visit service centers.
This mode enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
Visually Impaired Mode
Improves websites visuals
This mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
Cognitive Disability Mode
Helps to focus on specific content
This mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
Motor Impaired Mode
Allows using the website with a keyboard
This mode enables people with motor impairments to operate the website by using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use speech recognition software such as Dragon Naturally Speaking.
Colorblind Mode
Adjusts the website for colorblind users
This mode adjusts the website for colorblind users such as Protanopia, Deuteranopia, Tritanopia, and others. It also helps users with Cataracts and Glaucoma.
Dyslexia Friendly Mode
Helps users with Dyslexia
This mode adjusts the website to be easier to read for people with Dyslexia, which is a reading disability characterized by trouble with reading despite normal intelligence.
ADHD Friendly Mode
Reduces distractions and improve focus
This mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
Blindness Mode
Allows using the site with your screen-reader
This mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
For Deaf