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Service

Baladi Business

An electronic service provided on the Baladi platform, which is an integrated platform that supports all types of service providers. It enables service providers to offer high-quality services to the public and enhances communication between service providers and service seekers. The platform also contains all the services that a service provider may need, all in one place, without the need to visit the relevant authority.
Service

General Inquiry Service

An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.
Service

Inquiry About Transactions Service

An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.
Service

My Requests - Customer Relationship System

An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.
Service

Request for New Engineering Office Classification

An electronic service available on the Balady platform, allows users to submit a request for a work classification certificate without needing to visit the relevant authority.
Service

Requesting a Municipal Service

An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.
Service

Self-Assessment and Compliance Service

An electronic service available on the Balady Platform, enabling license holders or their representatives to assess their establishment’s compliance with activity-specific requirements. This is done by comparing inspection checklist items with the current status of the establishment, aiming to raise awareness about compliance requirements and improve compliance rates for commercial licenses without the need for an in-person visit to the government authority.

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Last update date: - Saudi Arabia
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