user manual● The user selects City Service Providers Classification from the list of services
on the Balady platform.
● The user logs into the system.
● The Beneficiary’s Requests screen appears.
● Each request has two buttons: "Update Certificate Details" and "Update
Activities".
● If the beneficiary clicks "Update Certificate Details", they can update the
establishment name or the owner’s name.
● If the beneficiary clicks "Update Activities", they can modify the activities,
which will be retrieved based on the contractor’s classified sector.
A valid classification certificate.
Determined based on the type of establishment and the services it provides.
الاسئلة الشائعة
How can I update my classification certificate?
The user can submit a request to update their classification certificate through either the Update Classification Certificate service or via My Requests, depending on their needs:
1. Update Certificate Details – Allows updating the establishment name and owner’s name on the certificate.
2. Update Contact Information – Allows updating personal or establishment contact details.
3. Update Activities – Allows modifying activities within the classified sector, with a new certificate issued under the same number and expiration date for both the first and third cases.
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