Coordination Approval for Service Entities

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Coordination Approval for Service Entities
  • Infrastructure coordination services

An electronic service available on the Balady platform that allows entities to review incoming coordination requests, view their details and responses from other entities, and provide their feedback without the need to visit the authority.

service level agreement

● Access the Balady platform.

● Click on the (Services List) link from the (Services) menu in the top navigation bar.

● Search for the (Service Coordination Approval for Service Entities) service by entering the service name in the search field (Search here...).

● Once the required service appears, view its details by clicking (Details).

● After displaying the service card for the beneficiary, start the process by clicking the (Start Service) button.

● You can refer to the user guide for step-by-step instructions on how to request the service.

None

الاسئلة الشائعة
What happens if a supervising consultant detects damage to a CITC cable?
If a supervising consultant identifies damage to a CITC cable while filling out a report, they will: • Select a relevant CITC cable cut item in the report. • Answer the confirmation question: "Is there a cut or damage to a CITC cable?" • If "Yes," they must: ● Enter the name of the telecommunications service provider that owns the affected cable. ● Describe the issue regarding the cable cut or damage. ● Attach supporting images showing the damage to the CITC cable.
Are excavation permit violations related to cable cuts under the Communications and Information Technology Commission (CITC) distinguished in the system?
Yes, violations related to CITC cable cuts can be viewed in multiple sections of the excavation platform: • Through the "Permit Compliance Status" filter on the Excavation Permits screen (users can search for all violations, only CITC cable cut violations, or permits without recorded violations). • Through the "Violation Type" filter on the Monitoring and Quality screen (users can filter for all violations or specifically CITC cable cut violations). • Through the interactive permit map, where compliance status is visually marked. When clicking on an excavation path, its details are displayed, showing whether there are recorded violations. If none exist, "No recorded violations" is displayed. If violations exist, a link appears for the recorded violation, allowing users to view its details on the Monitoring and Quality screen.
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Individuals, Governmental Entities, Establishments
Target audience
Days
Service duration
Submit electronically only through Balady portal, Mobile
Service channels
Service release date
Infrastructure coordination services
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عربي, إنجليزي
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Last update date: - Saudi Arabia
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