Facilitating the procedures for obtaining municipal services, unifying and automating them, and enforcing the electronic link with the relevant authorities

* The initiative aims to overcome the existing challenge represented by the multiplicity of procedures and operational models for the enabling and supporting agencies to provide services within the municipal sector and empower their human resources by working to develop flexible and automated procedures that provide fast and high-quality municipal services, and reflect them on the platform Unified services that include all municipal sector services to facilitate service access to customers and provide seamless and integrated experiences.

* The initiative targets all segments of the beneficiaries of the municipal sector services in the private sector and the public sector.

* The initiative contributes to improving the quality of services by developing procedures and facilitating access to municipal services in Saudi cities

* The expected impact: standardizing, organizing and automating procedures and operational models for the contributing departments concerned with providing services to citizens and empowering human resources within the municipal sector in order to facilitate the provision of services through the development of mechanisms for providing digital and self-services to beneficiaries.

The outputs of the initiative are: Baladi Gate - Immediate licensing services - Continuous Improvement Center - Professional and construction licensing services - Procedural guides and operational models that facilitate access to municipal services - Architectural design for the municipal digital services platform - Developing and adding services to the municipal digital platform - Launching the smart application