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FAQ
Does the portal and its affiliated systems enable the user to modify their data?
User data can be modified by logging into the Balady platform, navigating to the profile, and selecting the "Edit" option
FAQ
Does the portal enable the user to customize services and add favorite services on the user page (services customization page, favorite services)?
A mechanism is available for customizing favorite services by accessing the desired service and clicking on the "Add to Favorites" icon. Beneficiaries can view their favorites by accessing their personal profile.
FAQ
Does the reservation require approval from the Mortuary Services Department at the municipality?
Once the request is submitted, the reservation is automatically confirmed and does not require approval. However, in certain cases, the municipality may adjust the burial time or reject the request after coordinating with the deceased’s family.
FAQ
Does the system support legal power of attorney?
Yes, the system retrieves power of attorney details from the Ministry of Justice, allowing the authorized applicant to proceed with the request.
FAQ
Does the Vacant Land Fencing Inquiry Service display all areas across the Kingdom for all project phases?
No, the service only displays the areas covered in Phase One, which includes the main cities: Riyadh, Jeddah, Makkah, Madinah, and the Dammam Metropolitan Area.
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