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FAQ
How are violations for unpermitted excavation issued?
They are issued automatically via electronic linkage with the “Mumtathil” platform.
FAQ
How can a business qualify for a Self-Service Machine Permit?
1. The license activity must allow for a self-service machine permit.
2. There must be no pending self-service machine permit applications in (draft/under review) status.
3. The permit must be requested for a shop license.
4. The maximum allowed number of active permits for the license must not be exceeded.
2. There must be no pending self-service machine permit applications in (draft/under review) status.
3. The permit must be requested for a shop license.
4. The maximum allowed number of active permits for the license must not be exceeded.
FAQ
How can a commercial establishment evaluation request be sent from the beneficiary to the engineering office?
After completing the self-evaluation, the beneficiary can send the self-evaluation
request to an engineering office selected from the available offices in the city. It is
required that the evaluation is for a commercial license.
request to an engineering office selected from the available offices in the city. It is
required that the evaluation is for a commercial license.
FAQ
How can a location be shared via the platform?
When selecting the desired location, a green (Share) icon will appear on the right
side of the menu. Click on the icon and choose the appropriate sharing option.
side of the menu. Click on the icon and choose the appropriate sharing option.
FAQ
How can beneficiaries access municipal services through the Balady platform?
You can access services by clicking on the “Services” icon, then selecting the desired service. Alternatively, you can use the search icon and type the service name.
FAQ
How can documents be uploaded?
The feature to attach required files and documents directly through the session has
been activated.
been activated.
FAQ
How can I access my canceled licenses?
You can access it through: My Services > My Applications and Licenses > My Licenses Canceled > You can view or print the cancellation scene by clicking on the Print button.
FAQ
How can I activate a new service or coordination entity in excavation permit requests if it is related to infrastructure extension projects?
To activate a new entity in excavation permits, you must contact the Infrastructure Project Coordination Office within the relevant municipality.
FAQ
How can I add an old license?
Login to the Balady site, then Balady Services, then Commercial Activities License Services, then Support Services, then Add Old Commercial License Service.
FAQ
How can I apply for a municipal service request?
Municipal service requests can be submitted through the Balady website, or the mobile application (Balady) and by contacting the call center employee 199040.