● Log in to the Balady platform.
● Click on the "Services List" link from the "Services" menu in the top navigation bar.
● Search for the service (Incoming Requests) by entering the service name in the search field ("Search here...").
● Once the requested service appears, details can be viewed by clicking on "Details."
● After viewing the service card, the user can start the process by clicking on "Start Service."
● The user manual can be consulted for detailed steps on how to submit the request.
For more details, please refer to the following link
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Is coordination with any other authority required after obtaining an excavation permit?
According to official directives, all government entities must be electronically linked with the Balady platform to facilitate municipal services, eliminate the need for repeated coordination, and avoid paper-based approvals through the Non-Objection Platform (Government Approvals).
Does the General Directorate of Traffic participate in the coordination process for issuing excavation permits within the Balady platform?
The General Directorate of Traffic is a key approval authority for excavation permit requests within the Balady platform. Requests for excavation permits are sent to them, and if street closures are required during excavation, a traffic plan must be attached for approval during the permit coordination process.
