17-Feb-2026
A government website registered with the Digital Government Authority.
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Official Saudi government website links end with .gov.sa 

All official website links of government entities in the Kingdom of Saudi Arabia end with .gov.sa

Government websites use the protocol HTTPS For encryption and security..

Secure government websites in the Kingdom of Saudi Arabia use the HTTPS protocol for encryption.

Incoming Requests

Incoming Requests

  • Infrastructure coordination services

An electronic service available on the Balady platform that allows users to view excavation coordination requests and track their status without the need to visit the authority.

● Log in to the Balady platform.

● Click on the "Services List" link from the "Services" menu in the top navigation bar.

● Search for the service (Incoming Requests) by entering the service name in the search field ("Search here...").

● Once the requested service appears, details can be viewed by clicking on "Details."

● After viewing the service card, the user can start the process by clicking on "Start Service."

● The user manual can be consulted for detailed steps on how to submit the request.

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الاسئلة الشائعة

Is coordination with any other authority required after obtaining an excavation permit?
According to official directives, all government entities must be electronically linked with the Balady platform to facilitate municipal services, eliminate the need for repeated coordination, and avoid paper-based approvals through the Non-Objection Platform (Government Approvals).

Does the General Directorate of Traffic participate in the coordination process for issuing excavation permits within the Balady platform?
The General Directorate of Traffic is a key approval authority for excavation permit requests within the Balady platform. Requests for excavation permits are sent to them, and if street closures are required during excavation, a traffic plan must be attached for approval during the permit coordination process.

Individuals, Governmental Entities, Charitable Entities

Target Category

Service duration

Submit electronically only through Balady portal

Service channels

Service release date

Infrastructure coordination services

Product

عربي

Service delivery languages
Service Cost

Free

Service Cost

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Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

Contact Us

Last update date: - Saudi Arabia

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