06-Feb-2026
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Inquiry About Transactions Service

Inquiry About Transactions Service

  • Customer Relations System

An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.

1. Log in to the Balady portal via Unified Access (Absher).
2. Select Customer Relations Services.
3. Choose Inquiry About Transactions.
4. Review instructions and confirm information accuracy.
5. Select the transaction authority (Ministry or Municipality).
6. Choose the municipality related to the transaction.
7. Select the transaction year.
8. Choose the transaction type.
9. Enter the verification code.
10. Submit the inquiry.
11. The system will display the transaction details based on the search criteria.

1. Transaction number
2. Transaction authority (Ministry or Municipality)

الاسئلة الشائعة

What is a transaction inquiry service?
It is a service that enables beneficiaries to inquire about the administrative communication transactions that exist in the correspondence system at the level of the ministry and the secretariats that follow the ministry through linking with the central administrative communication system in the ministry (correspondence).

How can I benefit from the transaction inquiry service?
You can inquire about a transaction through the Balady website, the mobile application (Balady), or by contacting the call center employee at 199040.

Can I query any transaction?
The beneficiary can inquire about any transaction received by the Ministry or one of the trusts affiliated with the Ministry.

Individuals, Governmental Entities

Target Category

1 - Immediate

Service duration

Submit electronically only through Balady portal, Mobile

Service channels

Service release date

Customer Relations System

Product

عربي

Service delivery languages
Service Cost

Free

Service Cost

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Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

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Last update date: - Saudi Arabia

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This service has been rated with an average of 2.4

84 votes Number

52.4

This service has been rated with an average of 2.4

84 votes Number

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