user manual
- Log in to the Balady Platform.
- Click on the "Services List" link from the "Services" menu in the top navigation bar.
- Search for "Approval Platform" by entering the service name in the search bar ("Search here...").
- Once the service appears, click on "Details" to view more information.
After viewing the service card, click "Start Service" to begin the process.
Refer to the User Guide for detailed service request steps.
The beneficiary must be authorized by one of the service entities, such as telecommunications companies or electricity providers.
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الاسئلة الشائعة
What happens if one of the coordinating entities fails to respond within the specified coordination period?
The system will automatically record a default response for entities that do not provide a decision within the coordination period. This automatic response is usually set to “automatic approval,” unless the Coordination Office configures it differently.
Can the entity receiving the request change its response from approval to rejection or vice versa?
Yes, the platform allows the service entity to modify its response from approval to rejection or vice versa, as long as the request has not been finalized (i.e., still within the coordination and approval period).
What are the requirements for adding a consultant to the project team?
To add a consultant to the permit application project team, the following conditions must be met:
● A valid license number for the engineering consulting office must be available.
● A valid National Establishment Number (700 number) for the consulting office must be available.
● The classification must be valid.
● The consultant must be approved by the Coordination Office.
● A valid license number for the engineering consulting office must be available.
● A valid National Establishment Number (700 number) for the consulting office must be available.
● The classification must be valid.
● The consultant must be approved by the Coordination Office.
Can the entity receiving the request extend the coordination and approval deadline?
In certain cases determined by the Coordination Office, the request may require additional time for review. Therefore, the system allows specific entities to extend the coordination and approval period.
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