Balady Services
General Inquiry Service
An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.
Health Certificate Cancellation
An electronic service available on the Balady platform that allows for the cancellation of health certificates for workers in public health-related activities without the need to visit the authority.
Household Contract Services
A service that enables waste transporters to carry out waste collection activities within municipalities for the residential sector. This includes creating contracts, defining operational plans and routes, and viewing reports and violations related to household waste
Incoming Requests
An electronic service available on the Balady platform that allows users to view excavation coordination requests and track their status without the need to visit the authority.
Inquire about violations
Inquire about violations
Inquiring About a Deceased's Grave
An electronic service available on the Balady platform, designed to inquire about the burial location of a deceased person by searching with the deceased's name. The results will display: (Full Name of the Deceased, Cemetery Name, City of Burial, Date of Burial). This service can be accessed without the need to visit the authority.
Inquiring About Cleaning Contracts
Inquire about cleaning contracts.
Inquiring About Providers of Funeral Transport and Preparation Services (Charitable Organizations)
An electronic service available on the Balady platform, designed to provide information on charitable organizations that offer mortuary services such as transportation and preparation of deceased individuals. The service enables beneficiaries to search and view details such as: (Name of the Charitable Organization, Location, Public Contact Number). This service can be accessed without the need to visit the authority.
Inquiring About Requirements and Restricted Areas for Collective Housing Licenses
An electronic service available on the Balady platform that allows users to inquire about the requirements and restricted areas for collective housing licences, without the need to visit the authority.
Inquiry About a Commercial Activity License
An electronic service provided on the Balady platform that allows users to inquire about a Commercial Activity License without the need to visit the relevant authority.
Inquiry about Engineering Offices
An electronic service offered through the Balady platform that helps beneficiaries inquire about engineering offices without the need to visit the authority.
Inquiry About Establishment Licenses
An electronic service available on the Balady platform that allows the account manager to view the establishment's license details without the need for in-person visits to the municipality.