Send a complaint

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Reports by source

The channel Number of reports
Unified Contact Center 36,618
Engineering Office 25,241
Balady portal 19,193
supporter 15,577
e-mail 14,788
commander 5,157
Support services 4,564
Twitter 3,838
Opportunities platform 1,196
Customer Relationship Management 764
Housing users 66
Office of His Excellency the Minister 65
Bega Gate 5

Reports by source

The channel Number of reports
Building Permit - Construction Permits Service 45,118
Commercial License 37,908
Digging Permit 8,074
Municipal Compliance Platform 5,862
E-Contractor Classification - City Service Providers Classification Service 3,269
Health Certificates 2,734
Investment Opportunities Service 2,355

To submit complaints

You can submit complaints through all our different communication channels.

Phone
Municipal reports

940

Balady

199040

Mail
Post office box

955

zip code

11136

Other channels

Or you can submit complaints using the following services:

Contact the Office of His Excellency the Minister

Contact the Office of His Excellency the Minister

Customer Voice
Electronic Not instant
Book an appointment online

Book an appointment online

Customer Voice
Electronic Not instant
Municipal service request

Municipal service request

Customer Voice
Electronic Not instant
Inquire about a transaction

Inquire about a transaction

Customer Voice
Electronic Not instant
General Inquiry Service

General Inquiry Service

Customer Voice
Electronic Not instant
Submit a report

Submit a report

Customer Voice
Electronic Not instant
Contact us

Contact us

Customer Voice
Electronic Not instant

Comments & suggestions

For any inquiries or comments on municipal services, please fill in the required information

Contact Us

Last update date: - Saudi Arabia
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