سهولة الوصول

تحرص منصة المدينة الرقمية "بلدي" على تطبيق أعلى المعايير الفنية للمنصات الإلكترونية، وتسعى باستمرار لتطبيق تقنيات جديدة تُثري المنصة وتسهّل الوصول إلى محتوياتها، مما يزيد أعداد مستخدمي وزائري المنصة ويعزز مدى تفاعلهم.

وتأتي المنصة كذلك متوافقة مع معايير رابطة الشبكة العالمية (World Wide Web Consortium) فيما يخص سهولة الاستخدام والوصول، إلى جانب معايير فنية أخرى تساهم جميعها في تعزيز أداء المنصة وتحسين تجربة المستخدم، كما تدعم منصة بلدي جميع المتصفحات الرئيسية لتسهيل الوصول لكافة المحتويات بشكل مناسب.

The Digital City platform "Balady" has adopted the Government Design System applied according to international AAA standards, which was launched by the Unified National Platform GOV.SA with the intention of supporting government platforms and enabling them to implement accessibility standards. You can view it by clicking here.

One of the most prominent features implemented by the Digital City platform "Balady" regarding ease of use and accessibility is its attention to people with special needs, to enable this distinguished group to interact with the platform effectively.

The Digital City platform "Balady" contains a "text reader" feature, which is one of the means that helps read the texts on the platform page without the user needing to activate any additional programs. This technology is very useful for the visually impaired and for platform users who face difficulties in reading texts online.

The Digital City platform "Balady" in the Kingdom of Saudi Arabia continuously seeks to develop the support it provides to its service beneficiaries. For this purpose, it has created many channels through which it delivers digital services to its visitors in a safe and reliable manner.

The Digital City platform "Balady" can be browsed through smartphones, where many services and features are available, such as: search feature, language selection and change, as well as digital services browsing feature, government entities directory, regulations and bylaws directory, national plans and initiatives. You can also view the latest news and events, answer surveys, and communicate directly with the customer service center through the phone platform.