Customer satisfaction indicators

  • Add to favourites
  • 51.1
    (23 votes)

Visitors answered "How useful is the information on the page" on the website pages

* To view the quarterly reports of ratings and comments received from users on the Balady portal, click here

Top rated content
1
Issuance of a commercial activity license
312 reviews
2
Renewal of a commercial activity license
183 reviews
3
Amendment of a commercial activity license
178 reviews
4
Transfer of ownership of a commercial activity license
152 reviews
5
QR code printing service
115 reviews
Lowest rated content
1
Cancellation of a commercial activity license
111 reviews
2
Multiple renewal service
102 reviews
3
Building permit issuance service
97 reviews
4
Professional licensing service
92 reviews
5
Health certificates
89 reviews
2537 total responses from visitors
Yes, the page was helpful - 82% (2079)
No, the page was not helpful - 18% (458)
 
 

Responses of visitors who said yes

I found the page useful and clear
46%
(961) votes
I was able to access the information easily
24%
(504) votes
The wording of the content is elaborate on this page
13%
(267) votes
Navigating the page is convenient and easy
9.5%
(198) votes
Another reason
7%
(149) votes

The responses of visitors who said no

The content is incomprehensible
22%
(102) votes
I could not find the information to be obtained
20%
(91) votes
I encountered a technical problem
13.5%
(62) votes
I found this page difficult to read
8%
(36) votes
Another reason
36%
(167) votes
* Visitors can choose two responses

Services evaluation

Statistics of complaints received

* To view the quarterly reports of complaints received on the Balady portal, click here

User satisfaction feedback

Comments & suggestions

For any inquiries or comments on municipal services, please fill in the required information

Contact Us

Last update date: - Saudi Arabia
Was this page useful?

Please tell us why (select up to two options)

Please do not include personal or financial information. Your comment will be sent and recorded for the purpose of improving the services on balady platform.

Please do not include personal or financial information. Your comment will be sent and recorded for the purpose of improving the services on balady platform.

Image CAPTCHA
Get new captcha!
Enter the characters shown in the image.
1 visitors said yes from
1346659
1 responses
1346659

بلدي

بلدي

Terms of use Site Map

All rights reserved - Ministry of Municipalities and Housing © 2024