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FAQ

What should I do if the permit has been transferred or incorrect data has been entered (e.g., incorrect district, usage, coordinates, document number, land plot data, or area)?

You can apply for the Correction of Building Permit Data service, which allows you to modify the property document number after resolving the issue. It can also be corrected using the "Modify Old Permit Requests Data" authorization.
FAQ

What types of complaints can be monitored within the Residential Contract Services?

Designated employees can monitor complaints related to residential contracts, whether active or closed, record observations, and take the necessary actions accordingly.
FAQ

What types of housing can be licensed?

1. Residential Building: A structure with one or more floors, up to 23 meters high,
containing multiple housing units.
2. Residential Compound: A group of independent buildings (apartment blocks
or villas) enclosed within a secured gated area.
3. Mobile Cabins: Housing set up within projects, movable from one location to
another. These are licensed for the project's duration or a maximum of one
year, with renewal based on compliance.
FAQ

What types of performance reports are supported by the Residential Contract Services?

The system provides various performance reports covering operational plans, container achievement reports, and vehicle achievement reports, helping monitor progress and assess performance.
FAQ

What types of permits can be corrected?

The service is available for permits transferred from the municipality.
FAQ

What will happen after all reports are submitted by the technical examiner?

After completing all the requirements, the technical inspector will issue a Safety Confirmation Certificate.
FAQ

When are violations for unpermitted emergency excavations issued?

24 hours after receiving initial approval, if the representative fails to submit the related emergency excavation permit.
FAQ

When can a contractor request an upgrade to a valid classification certificate?


Within the first 60 days, a technical rating appeal can be submitted.

After 90 days, a request to modify the rating or field can be submitted.
FAQ

When can an appeal be submitted against the suspension or cancellation of a permit, and what is the deadline?

An appeal can be submitted after the permit has been suspended or canceled by the municipality/secretariat. Appeals must be submitted within 60 days from the date of suspension or cancellation.
FAQ

When can an objection be filed against the suspension or cancellation of a license, and what is the time limit for objection?

An objection can be filed after the license has been suspended or canceled by the municipality/secretariat, and the objection must be submitted within 60 days from the date of suspension or cancellation.
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