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FAQ

What fields must be entered manually for “Other Projects” (inside/outside the Kingdom)?

*Project completion percentage
*Contractor performance evaluation from the project’s owner
*Project budget in Saudi Riyals (entered values must match contract values if multiple projects are under the same contract)
* Type of project (Execution, Maintenance & Operation, Services)
* Project field
FAQ

What fields must be entered manually for projects retrieved from the Etimad platform?

* Project Name
- Project Start Date (Gregorian)
- Project Budget (in Saudi Riyals)
- Project Duration (in months)
- Completion Percentage
- Project Type (Execution / Maintenance, Operation & Services)
- Project Field
FAQ

What happens after the corrective period for the Building Compliance Certificate expires?

If the corrective period expires, the owner will receive a violation notice and be granted a one-month grace period for correction. If non-compliance persists, a fine between SAR 1,000 - 5,000 will be imposed.
FAQ

What happens if a supervising consultant detects damage to a CITC cable?

If a supervising consultant identifies damage to a CITC cable while filling out a report, they will:
• Select a relevant CITC cable cut item in the report.
• Answer the confirmation question: "Is there a cut or damage to a CITC cable?"
• If "Yes," they must:
● Enter the name of the telecommunications service provider that owns the affected cable.
● Describe the issue regarding the cable cut or damage.
● Attach supporting images showing the damage to the CITC cable.
FAQ

What happens if an entity fails to provide a response within the specified coordination period?

If an entity fails to submit its response within the designated period, the system will automatically record a default response on its behalf. The Coordination Office sets the parameters for this automatic response, which is usually "Automatic Approval" unless the office decides otherwise.
FAQ

What happens if I repeatedly submit inaccurate reports?

Repeated inaccurate reporting may result in the suspension of your account.
FAQ

What happens if I submit a false or malicious report?

Malicious reports violate the policies. You may face legal responsibility, and your certified observer account may be suspended.
FAQ

What happens if one of the coordinating entities fails to respond within the specified coordination period?

The system will automatically record a default response for entities that do not provide a decision within the coordination period. This automatic response is usually set to “automatic approval,” unless the Coordination Office configures it differently.
FAQ

What happens if the housing does not meet the required conditions?

The license is canceled, and the applicant may reapply for a new license after meeting the requirements.
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