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FAQ
What types of performance reports are supported by the Residential Contract Services?
The system provides various performance reports covering operational plans, container achievement reports, and vehicle achievement reports, helping monitor progress and assess performance.
Service
My Tasks
An electronic service available on the Balady platform that allows beneficiaries to view and manage required actions related to private land scheme approvals, such as resubmitting requests with engineering office comments, without the need to visit the authority.
Service
Building Permit Inquiry
An electronic service available on the Balady platform that allows beneficiaries to inquire about a building permit without the need to visit the relevant authority.
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Control and quality
An electronic service available on the Balady platform, designed for service providers and project coordination offices. It enables them to review violations recorded on excavation permits and preliminary approvals for emergency excavations, along with detailed violation reports, without the need to visit the authority.
Service
Operational Plans Service
An electronic service available on the Balady platform, allowing waste transporters to create trips and operational plans to manage waste collection and transportation for active waste management contracts without the need for an in-person visit.
Service
Blocking Workplace
The “Work Site Prohibition” service allows the authority holder in the coordination offices in the secretariats to submit a request to prohibit the issuance of digging permits for digging sites, including new roads, developed roads, or temporary prohibition in a specific area.
Service
Correcting the status of a government building
An electronic service provided on the Balady platform that allows users to submit an application for issuing a license to correct the status of a government building without the need to visit the relevant authority.
Service
Household Contract Services
A service that enables waste transporters to carry out waste collection activities within municipalities for the residential sector. This includes creating contracts, defining operational plans and routes, and viewing reports and violations related to household waste
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Electronic Appointment Booking
An electronic service provided through the Balady Platform, enabling beneficiaries to book an online appointment for visiting the municipality or municipal offices. A confirmed appointment is required before attending to complete municipal transactions. In certain cases, a municipal employee may book an appointment on behalf of the beneficiary to facilitate the process. Some transactions can be completed without requiring the beneficiary to visit in person, as the assigned employee will contact the applicant by phone to resolve the issue if possible, or confirm attendance without the need for an in-person visit to the government authority.
Service
Request for Transport and Preparation of the Deceased
An electronic service available on the Balady platform, allowing beneficiaries to submit a request for the transport and preparation of the deceased to the Mortuary Services Department (Honoring the Deceased Department). The cemetery is reserved, and the authority arranges the transport and preparation of the body at a specified date and time for the funeral prayer without the need to visit the authority.