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FAQ

Is a Freelance Work Certificate proactively renewed?

Yes, a Freelance Work Certificate is proactively renewed upon the completion of the request to renew a mobile cart license and payment of the invoice.
FAQ

?Is a license required to apply for the building compliance certificate issuance service

No, a building license is not required when applying for a building compliance certificate. It is sufficient to specify the geographical location of the building for which a certificate and the title deed are needed.
FAQ

Is a proactive notification feature available for beneficiaries after submitting a request through the Balady platform?

Yes, the beneficiary is proactively notified via SMS to their mobile number and by email. Relevant services can also be accessed through the beneficiary’s dashboard.
FAQ

Is a request number assigned?

Yes, after submission, the system generates a request number:
○ Merging request numbers start with (LMS).
○ Subdivision request numbers start with (LSS).
○ Requests can be tracked under the "My Requests" tab.
FAQ

Is approval from the Emirate of Medina required to bury a deceased person in Al-Baqi Cemetery if the death occurred outside Medina?

Yes, approval from the Emirate is required. The deceased's family must apply through the
Emirate’s website, and an automated verification system between the Emirate and Balady platform ensures approval without the need for manual documentation.
FAQ

Is coordination with any other authority required after obtaining an excavation permit?

According to official directives, all government entities must be electronically linked with the Balady platform to facilitate municipal services, eliminate the need for repeated coordination, and avoid paper-based approvals through the Non-Objection Platform (Government Approvals).
FAQ

Is having a commercial license mandatory to apply for classification?

"No, it is not mandatory for contractors or engineering offices.
FAQ

Is issuing a cadastral decision a requirement for the technical report service?

Yes, you can issue a technical report with a license or cadastral decision, according to the (required purpose).
FAQ

Is it allowed to replace the applicant when there is a change in ownership?

The system allows the user to apply for a replacement request if there is at least one owner from the list of previous owners (the owners list retrieved when the certificate was first issued).
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