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FAQ

How is a construction license issued to a government agency?

It is necessary to apply for the electronic municipal authorization and the authorization to the establishment number 700 of the government agency, and then apply by the delegate (delegate for a facility) to the establishment number 700 of the government agency and send the application to the engineering office and complete the application procedures.
FAQ

How is a construction license issued to a government agency?

It is necessary to apply for the electronic municipal authorization and the authorization to the establishment number 700 of the government agency, and then apply by the delegate (delegate for a facility) to the establishment number 700 of the government agency and send the application to the engineering office and complete the application procedures.
FAQ

How is an establishment documented on the Accommodation Platform?

The documentation of an establishment is done through the Balady portal. After logging into the platform, select the "Establishment Management" icon, then the "Actions" icon, followed by the "Edit" icon. After that, enter the establishment’s details for documentation and confirm the accuracy of the entered data.
FAQ

How is the account manager's relationship with the establishment verified?

It is verified through integration with the commercial registration data from the Ministry of Commerce, ensuring that the account manager's identity is listed within the commercial registration records.
FAQ

How is the accuracy of reports verified?

All reports are reviewed by the relevant authority to ensure accuracy and prevent duplication. An integrated electronic monitoring system ensures no inaccurate or malicious reports are accepted.
FAQ

How is the applicant notified that the certificate is ready for printing?

After the beneficiary submits the request, the system displays a notification of certificate issuance and allows the beneficiary to print it immediately once the General Directorate approves the classification request after its technical and financial completion.
FAQ

How is the applicant notified when the classification certificate is ready for printing?

"Once the request is submitted, the system displays a notification of certificate issuance, and the user can print it once it is approved by the General Classification Department.
FAQ

How is the classification certificate modified?

The user submits a modification request through the “Modify Classification Grade and Field” service. The system processes the request and issues a new certificate upon meeting the requirements:
- Modifications are allowed once every 90 days starting from day 91 after the certificate is issued and up to 90 days before its expiration, or after 45 days from the last modification.
- A new version of the same certificate is issued with the same certificate number and expiry date (only the version number, activities, and classification grade per field are updated).
- A new financial and technical evaluation is required.
FAQ

How is the classification certificate modified?

The user submits a modification request via the Classification Grade Modification Service, and the system processes the request to issue a new certificate if the conditions are met.
● Modifications are allowed starting from the 91st day after issuance and up to 90 days before expiration.
● One modification is permitted every three months.
● Any number of modifications can be made within the allowed period.
● A new version of the certificate is issued with the same certificate number and expiration date (only the version number, classification grade, and activities are updated).
● A new financial and technical evaluation is required.
FAQ

How is the classification certificate renewed?

The user submits a classification certificate renewal request through the “Renew Classification Certificate” service. The system processes the request and issues a new certificate if the requirements are met.
- Renewal is allowed once within the last 90 days before the certificate expires.
- The old certificate is replaced with a new one using the same certificate number but with a new expiry date (a new validity period begins upon acceptance of the renewal).
- A new financial and technical evaluation is required.
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