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FAQ
Is a Building Compliance Certificate proactively issued through the Balady Business Platform?
Yes, a Building Compliance Certificate is proactively issued through the Balady platform upon the completion of the Occupancy Certificate issuance request and payment of the invoice.
FAQ
Is a Freelance Work Certificate proactively renewed?
Yes, a Freelance Work Certificate is proactively renewed upon the completion of the request to renew a mobile cart license and payment of the invoice.
FAQ
Is a Freelance Work Certificate proactively canceled?
Yes, a Freelance Work Certificate is proactively canceled upon the completion of the request to cancel a mobile cart license.
FAQ
How can specialized services be accessed on the Balady platform?
After the issuance of the commercial license, the beneficiary is notified of the option to start issuing permits related to the license through SMS messages sent to the mobile number registered in Absher and to their email.
FAQ
Does the portal enable the user to customize services and add favorite services on the user page (services customization page, favorite services)?
A mechanism is available for customizing favorite services by accessing the desired service and clicking on the "Add to Favorites" icon. Beneficiaries can view their favorites by accessing their personal profile.
FAQ
Is there an SMS feature through which the beneficiary is notified of the status of his application?
The Balady platform offers the capability to send SMS notifications to beneficiaries at various stages and for specific aspects of the service, thereby enhancing the interactive experience for users.
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