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FAQ

What are the conditions for reserving a site for a mobile cart license?

● The mobile cart license must be valid (not expired or canceled).
● The current site reservation must be valid (not expired or canceled).
FAQ

What are the conditions for modifying housing units from two to three units?

There are no requirements, and the modification is done through the service of adding and modifying building components.
FAQ

What are the common criteria among emergency, scheduled, and unscheduled projects?

Major projects share the following criteria, with varying values depending on each project:
● Project area
● Number of floors
● Project budget
FAQ

?What are the Building Compliance Certificate requirements

A building license, a title deed, a deed of ownership, a municipal investment contract, or an electricity or water bill for the building.
FAQ

What are the benefits of obtaining a classification certificate for an establishment?

A contractor who is not classified cannot have their offer accepted, even if it results in savings for the public treasury. Article (3) of the Contractor Classification Law states: “Ministries, government agencies, and entities with legal personality may not accept any offer or bid for a project subject to classification unless the contractor is classified, and the project falls within the field and grade for which the contractor is classified.” Article (16) of the Executive Regulations of the Government Tenders and Procurement Law also requires bidders to adhere to the classification field and financial limits of their grade, otherwise their offer will be rejected.
FAQ

What are the available channels for submitting a complaint?

1. Balady application.
2. Balady website.
3. Call Center 199040.
4. Social media channels.
5. WhatsApp (0548368888 – 0126149779).
FAQ

What are classification tracks?

To obtain a classification certificate, the contractor must obtain a technical and credit evaluation grade from the following entities:
A. Technical Evaluation:
1. Engineering Offices – Saudi Council of Engineers
2. Construction – Saudi Contractors Authority
3. Maintenance, Operation & Services – Saudi Contractors Authority
4. ICT – Digital Government Authority
5. Real Estate Development – Tasneef Investment Company
6. Exhibitions & Conferences – Classification System
7. Catering & Food Services – Classification System
8. Surveying & Geospatial – General Authority for Survey & Geospatial Information
9. Cybersecurity – National Cybersecurity Authority

B. Credit Evaluation (Tracks):
1. National Housing Company Track
FAQ

What approvals are required to issue a license for a sign on a vehicle?

Approval from the municipality and traffic authorities is required.
Service

Waste Transporters Qualification Service

An electronic service available on the Balady platform, allowing waste transport companies to submit a registration request to obtain authorization for waste transportation within municipalities without the need for an in-person visit.
Service

Virtual Municipality

An electronic service available on the Balady platform, enabling users to conduct a virtual visit by connecting with a customer service representative through a video call. The service includes the ability to upload required documents directly during the session and share the screen with the specialist to facilitate the process without the need to visit service centers.
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Last update date: - Saudi Arabia
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