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FAQ
Can I use the "Mumathil" platform on my mobile phone?
Yes, the platform can be accessed from any device connected to the internet, including mobile phones.
FAQ
How is the accuracy of reports verified?
All reports are reviewed by the relevant authority to ensure accuracy and prevent duplication. An integrated electronic monitoring system ensures no inaccurate or malicious reports are accepted.
FAQ
What happens if I repeatedly submit inaccurate reports?
Repeated inaccurate reporting may result in the suspension of your account.
FAQ
How can I update my personal information on the platform?
You can update your personal information through your account on the "Mumathil" platform.
FAQ
Will I be notified when my reward is credited?
Yes, you will be notified through the platform once the reward is deposited into your account.
FAQ
Is there a limit to the number of reports I can submit?
No, there is no maximum limit, but all reports must be accurate and reliable.
FAQ
How can I contact customer support if I encounter a problem or technical issue?
You can contact customer support through the available channels on the "Mumathil" platform, such as phone, email, or live chat.
Service
Certified Observer
This service enables citizens to register in the "Certified Observer" initiative, which aims to monitor municipal violations and expand geographic oversight in municipalities. Participants are eligible to receive an incentive reward once a violation is approved through the monitoring platforms, provided all necessary requirements are met.
Service
Construction License Services – Riyadh Municipality
An electronic service that allows users to submit a request to issue a building permit or a fencing permit.
Service
Baladi Business
An electronic service provided on the Baladi platform, which is an integrated platform that supports all types of service providers. It enables service providers to offer high-quality services to the public and enhances communication between service providers and service seekers. The platform also contains all the services that a service provider may need, all in one place, without the need to visit the relevant authority.
