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FAQ
Is there an SMS feature through which the beneficiary is notified of the status of his application?
The Balady platform offers the capability to send SMS notifications to beneficiaries at various stages and for specific aspects of the service, thereby enhancing the interactive experience for users.
FAQ
Does the portal enable the user to customize services and add favorite services on the user page (services customization page, favorite services)?
A mechanism is available for customizing favorite services by accessing the desired service and clicking on the "Add to Favorites" icon. Beneficiaries can view their favorites by accessing their personal profile.
FAQ
How can specialized services be accessed on the Balady platform?
After the issuance of the commercial license, the beneficiary is notified of the option to start issuing permits related to the license through SMS messages sent to the mobile number registered in Absher and to their email.
FAQ
Is a Freelance Work Certificate proactively canceled?
Yes, a Freelance Work Certificate is proactively canceled upon the completion of the request to cancel a mobile cart license.
FAQ
Is a Freelance Work Certificate proactively renewed?
Yes, a Freelance Work Certificate is proactively renewed upon the completion of the request to renew a mobile cart license and payment of the invoice.
FAQ
Is a Building Compliance Certificate proactively issued through the Balady Business Platform?
Yes, a Building Compliance Certificate is proactively issued through the Balady platform upon the completion of the Occupancy Certificate issuance request and payment of the invoice.
FAQ
Is it possible to notify the beneficiary about the stages of the "specialized services" request?
Yas, the status of requests can be tracked by logging into the Balady platform, navigating to the beneficiary's 'Dashboard' and clicking on the 'information of interest icon
FAQ
Is a proactive notification feature available for beneficiaries after submitting a request through the Balady platform?
Yes, the beneficiary is proactively notified via SMS to their mobile number and by email. Relevant services can also be accessed through the beneficiary’s dashboard.
FAQ
Is the freelance work certificate issued proactively upon the issuance of a mobile cart license?
Yes, the freelance work certificate is issued proactively after completing the mobile cart license issuance request and settling the invoice.
FAQ
?If the landlord of the plot rented it to another person, who built a building on it, who is responsible for obtaining the CBC certificate
The building license holder shall be responsible for obtaining the Compliance Certificate.
