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An electronic service provided on the Balady platform, offering a Control Panel
where users can view and manage all their municipal transactions, track the latest
updates on requests and licenses, monitor invoices, violations, objections, appeals,
and personal authorizations without the need for in-person visits.

An electronic service available on the Balady platform, allowing beneficiaries to submit inquiries about municipal sector services through available channels (Balady app/portal or call center). The inquiries are reviewed and responded to by the relevant department at the Ministry of Municipal Affairs, with the option of escalation to the Ministry’s agency or customer service department if needed, without the need to visit the authority.

An electronic service available on the Balady platform, allowing beneficiaries to track administrative correspondence transactions recorded in the Murasilat system across the Ministry and its affiliated municipalities. The service is linked to the central administrative communication system at the Ministry, without the need to visit the authority.

An electronic service provided on the Baladi platform to qualify establishments for the management and maintenance of fuel stations and service centers, without the need to visit the relevant authority.

An electronic service available on the Balady platform that allows beneficiaries to
track their licenses and view the status and details of each license without the need
for in-person visits to the municipality.

An electronic service on the Balady platform that enables beneficiaries to track their municipal service requests submitted to municipalities and relevant authorities through various submission channels, without the need to visit in person.

A proactive electronic service available on the Balady platform that allows
beneficiaries to track their requests, view their status and details, without the need
for in-person visits to the municipality.

An electronic service available on the Balady platform that allows beneficiaries to request new municipal services from municipalities and relevant authorities through various submission channels. These requests aim to enhance the quality of life and provide proper municipal services for different categories, without the need to visit the authority.

An electronic service available on the Balady platform, allowing individuals to register a complaint or observation related to municipal services. The report is then processed by the relevant authority, without the need for an in-person visit.