16-Sep-2026
A government website registered with the Digital Government Authority.
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Infrastructure coordination services

Coordination Approval for Service Entities

An electronic service available on the Balady platform that allows entities to review incoming coordination requests, view their details and responses from other entities, and provide their feedback without the need to visit the authority.
  • Electronic only
  • Not instant

Request for Multiple Excavation Coordination

An electronic service provided on the Balady platform, available to service providers across the Kingdom, including telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to submit a request for coordinating multiple excavation projects within urban areas. This coordination ensures alignment with other entities before issuing excavation permits (pre-coordinated excavation permits) without the need to visit the authority.
Once a multiple excavation coordination request is completed, a request for a previously coordinated excavation permit will be issued automatically.
  • Electronic only
  • Not instant

Issuance of a New Excavation Permit

An electronic service available on the Balady platform, provided to utility entities across the Kingdom, such as telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to apply for an excavation permit within city limits to coordinate with other entities before excavation and to provide public utility services without the need to visit the authority.
After the issuance of a new excavation permit is completed, a Coordination Report will be issued proactively.
  • Electronic only
  • Not instant
  • There is a fee

Request for Issuance of a Previously Coordinated Excavation Permit

An advanced electronic service available on the Balady platform that proactively issues excavation permits for previously coordinated excavation sites as described in the user guide. This service is provided to utility entities across the Kingdom, such as telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to apply for a permit for a previously coordinated excavation (with a prior coordination report) to deliver public utility services, without the need to visit the authority.
Once the multiple excavation coordination request is completed, the request for issuing a pre-coordinated excavation permit will be generated automatically.
  • Electronic only
  • Not instant
  • There is a fee

My Requests - Infrastructure Coordination Services

An electronic service available on the Balady platform that allows users to view and track the status of all their requests without the need to visit the authority.
  • Electronic only
  • Not instant

Control and quality

An electronic service available on the Balady platform, designed for service providers and project coordination offices. It enables them to review violations recorded on excavation permits and preliminary approvals for emergency excavations, along with detailed violation reports, without the need to visit the authority.
  • Electronic only

Coordination Reports

An electronic service available on the Balady platform that allows representatives of service entities to view issued and approved coordination reports related to multi-excavation coordination. They can review report details and print them without the need to visit the authority.
After the issuance of a new excavation permit is completed, a Coordination Report will be issued proactively.

Permissions & Settings

An electronic service available on the Balady platform, enabling service and coordination entities to assign multiple representatives, each with a distinct role, without the need to visit the authority.
  • Electronic only
  • Not instant

Future Project Coordination Request

An electronic service available on the Balady platform, designed for service providers across the Kingdom, such as telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to submit a request for coordinating a future project that includes multiple excavation sites. The request must specify the exact excavation paths and undergoes a lengthy coordination and approval process to ensure full alignment among all relevant entities. The outcome is a certified coordination report, facilitating the later issuance of Previously Coordinated Excavation Permits without the need to visit the authority.
  • Electronic only
  • Not instant

Building Connection Excavation Permit Request

An electronic service available on the Balady platform, designed for service providers across the Kingdom, such as telecommunications, electricity, and water companies. It allows their representatives within project coordination offices to submit a request for a new type of excavation permit (Building Connection Excavation Permit). The request undergoes a rapid coordination and approval process, after which the permit is issued, excavation work is executed, and the excavation is closed, without the need to visit the authority.
  • Electronic only
  • Not instant

Emergency Excavation Permit

An electronic service available on the Balady platform, designed for service entities across the Kingdom, including telecommunication, electricity, and water companies. This service allows their representatives within project coordination offices to apply for an emergency excavation permit to repair unexpected failures, such as land subsidence, electrical or telephone cable disruptions, water, sewage, or gas pipeline breaks, without the need to visit the authority.
  • Electronic only
  • Not instant

Interactive Map

An electronic service available on the Balady Platform that allows users to view authorized (or requested) excavation routes via an interactive map. Users can apply various search filters and color-code routes based on specific criteria, depending on their authorization level. Users can also access detailed technical data for any route by clicking on it on the map.
  • Electronic only
  • Not instant

Feedback and Suggestions

We welcome your inquiries and feedback regarding the government services. For any suggestions or comments, please fill out the required information.

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Last update date: - Saudi Arabia
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