Terms of Use

Since the platform is committed to providing the best possible services to its customers, there are a number of responsibilities that these customers bear to ensure they receive the benefits as outlined by the portal management. The following are some details regarding customer responsibilities to the portal:

By using the Balady platform, you agree to refrain from the following:

• Providing or uploading files containing software, materials, data, or other information that you do not own or do not have a license or approval for.
• Providing or uploading files on this platform that contain viruses or corrupted data.
• Engaging through the platform in unlawful or illegal activities in the Kingdom of Saudi Arabia.
• Using any means, program, or procedure to intercept or attempt to intercept the proper operation of this platform.
• Taking any action that imposes an unreasonable, excessive, or inappropriate burden on the platform's infrastructure.
• Engaging in any activities that violate applicable laws and regulations in the Kingdom of Saudi Arabia.
• Sharing login credentials or verification codes with others.

By using the Balady Platform's communication channels, the user authorises the platform to record all calls, conversations, and requests. The user accepts such voice and written records as conclusive evidence of their content.